Frequently Asked Questions
Everything you need to know about your Levi's India shopping experience.
How long does it take for my order to be delivered within India?
Standard delivery typically takes 3 to 5 business days for metro cities and 5 to 7 business days for other regions across India.
What is the return policy for Levi's India online purchases?
We offer a hassle-free 15-day return policy for all unworn and unwashed items with original tags intact. You can initiate a return through our 'My Orders' section.
How can I find my perfect fit for jeans?
We recommend using our 'Size Guide' located on each product page. It provides detailed measurements for waist, rise, and inseam to help you find your ideal fit.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, Net Banking, and Cash on Delivery (COD) for most pin codes across India.
Are the products sold online the same as those in physical Levi's stores?
Yes, all products sold on our official India website are 100% authentic and meet the same high-quality standards as our retail store inventory.
Can I exchange an item I bought online at a physical Levi's store?
Currently, items purchased on our website can only be returned or exchanged through our online portal and cannot be processed at physical retail outlets.